Utility companies are facing increased competitive pressures from market for-ces like deregulation and privatisation, removal of monopolistic positions, and having to adapt to increased regulatory and energy conservation pressures. This is driving utility companies to look at reducing costs and improving efficiencies through Smart infrastructure. Fundamental to this shift is investing in a network of smart hardware, such as meters with sensors and coupling the hardware rollout with leading edge software that enables smarter revenue models and smarter management of infrastructure. In this revolutionary shift, highly granular meter data is evolving to be the utility’s most important asset as it enables improved reliability, improved efficiencies, regulatory compliance,reduced costs and improved customer service. Having the right systems in place is critical to deliver the required ROI .