Data Mgt & Acquisition
Selcomm provides a complete data acquisition, storage and analysis platform, whether you are a Carrier, MNVO or any other Communications Service Provider.
For most Communication Service Providers, existing systems collect the data for all the standard transactions (CDRs, EDRs, etc). For downstream operators like MVNOs, however, there may be a need to store this data independently from their Communications Supplier. Selcomm does this with ease, and in accepting data from any source, can invoke mediation services as required.
Increasingly, Service Providers want to deliver more diverse products and services, especially multiple services to the same Customer – targeting an increased share of wallet, and ultimately increased Customer Life-Time Value (CLTV). This requires a more flexible system that can handle multiple product inputs and transaction streams, including traditional Communications and other services as well, perhaps not connected with Communications at all.
These transactions often require additional mediation. Some may even require estimation.
An increased emphasis on Analytics means more preparation of the data for these activities – a kind of mediation if you like. Data is now used for Marketing, Sales, Customer Service, and many other purposes. Selcomm’s rich integration and mediation capabilities are easy to apply to transaction streams from any source – meaning that you can exploit this data to increase your business revenues and Customer Loyalty more effectively as a result.
Full Validation, Editing, and Estimation (VEE) capabilities are built into Selcomm. We understand this kind of data, and we are used to dealing with large transaction volumes and sophisticated commercial requirements. For more than two decades, we have been processing this sort of data reliably and accurately for our Customers. No challenge is too great and we pride ourselves on being able to bring a personal and expert touch to addressing Customer requirements in this area and right across our solution scope.